Frequently Asked Questions

Your Comprehensive Guide to Slotify's Scheduling Platform

What is Slotify, and how does it work?

Slotify is a comprehensive scheduling and booking platform designed to help businesses and developers manage appointments, resources, and availability. It offers flexible tools, including a powerful API and SDKs, to create custom scheduling solutions or use ready-made components tailored to your needs.

Is Slotify suitable for my industry or business type?

Slotify is versatile and adaptable, serving a wide range of industries and businesses. Whether you're in healthcare, fitness, education, or any other field, Slotify can be customized to meet your specific scheduling needs.

How can I get started with Slotify?

Getting started with Slotify is easy! Simply sign up for an account, and you'll have access to our platform. Our user-friendly interface and intuitive features make onboarding a breeze.

Can clients book appointments online?

Yes, clients can easily book appointments online using Slotify. You can embed our scheduling widget on your website or share a link to your customizable scheduling page.

Can I set up different appointment types?

Absolutely! Slotify supports various appointment types, including one-on-one sessions, group events, and public scheduling for gatherings.

Does Slotify send automated reminders to clients?

Yes, Slotify offers automated reminders via email and SMS to reduce no-shows and keep clients informed.

How can I manage my resources with Slotify?

Slotify enables efficient resource management by allowing you to allocate and track resources such as rooms, equipment, and supplies.

How secure is Slotify?

Slotify prioritizes security and data privacy. We use industry-standard encryption for data in transit and at rest, and implement strict access controls. Our platform is compliant with major data protection regulations, ensuring your data is safe and secure.

How does Slotify handle availability and booking conflicts?

Slotify dynamically calculates availability based on defined rules, existing bookings, and resource constraints. It prevents booking conflicts by ensuring that new bookings only occur within available time slots, adhering to capacity and other booking rules.

Can Slotify integrate with external calendars like Google Calendar or Microsoft Outlook?

Yes, Slotify integrates with popular calendar platforms such as Google Calendar and Microsoft Outlook. This synchronization helps keep your bookings and availability updated across all platforms, providing a seamless scheduling experience.

Does Slotify offer a free trial?

Yes, Slotify offers a free trial for new users. You can explore the platform’s features and see how it fits your needs before committing to a paid plan.

How can developers use Slotify’s API?

Developers can use Slotify’s API to build custom scheduling solutions or extend existing applications with advanced booking features. The API provides access to create, manage, and retrieve bookings, resources, and availability. Visit our API Documentation for detailed guides and examples.

How do I manage multiple locations or departments with Slotify?

Slotify supports the concept of "Apps," which allows you to manage multiple locations, departments, or distinct units of a business. Each App can have its own set of resources, availability, and booking rules, making it easy to manage complex scheduling needs across different contexts.

How do I cancel or reschedule a booking?

Customers can cancel or reschedule a booking through the booking confirmation link or by contacting the business directly. Slotify also provides APIs that allow you to programmatically manage cancellations and rescheduling within your applications.

What payment options are available for booking services?

Slotify supports payment integration with providers like Stripe, allowing you to collect payments directly through the booking process. You can set pricing, manage payments, and track transactions easily within the platform.

How do I upgrade or downgrade my Slotify plan?

You can upgrade or downgrade your plan directly from your Slotify billing dashboard. Navigate to the billing settings, select the desired plan, and follow the prompts. Changes to your plan will take effect immediately, and billing will be adjusted accordingly.